A field-service app for technicians working without reliable signal
An illustrative example of a mobile app built for field technicians who needed to log job details, capture signatures, and update ticket status from sites with inconsistent cell coverage.
This is a conceptual project illustrating our approach, not a completed client engagement — no outcomes below are presented as real client results.
- Offline-first data capture
- Real-time dispatcher view
- Native iOS & Android
The problem
A field-service business relied on paper tickets and end-of-day phone calls to update job status, creating a lag between work completed and the office knowing about it.
Our approach
Build a native-feel cross-platform app with offline-first data capture that syncs the moment a connection is available, photo and signature capture built in, and a dispatcher view that reflects field status in near real time.
What this approach delivers
A single source of truth for job status that doesn't depend on signal strength, reducing the office's dependence on technicians calling in updates.
Stack & tools
- React Native
- TypeScript
- PostgreSQL
- AWS